 |
 |
|
|
Alora Ambiance is the result of sisters Annie and Therese Gibbons' 15-year
adventure living in Lake Como, Italy. After discovering the age-old
Italian wicking method, they decided to design their own "diffuser", as it
would come to be known, develop a trio of signature scents and introduce
America to the concept they loved so much. Since launching Alora Ambiance,
Annie and Therese have created a cottage industry of competitors, but still
remain the category's beloved innovator and Barneys New York #1 selling home
fragrance brand. |
From
Italy With Love: The
Story of Alora Ambiance
Alora Ambiance, our fragrance
collection, is a product of our adventures and explorations. We
conceived of it while living in Lake Como, Italy and finally realized
it, like most things in our lives, back on the Minnesota farm where we
spent much of our childhood. A natural extension of our passions and
sensibilities, Alora Ambiance is best explained in the context of our
lives.
Annie: I
had been living in the Lake Como region of Italy for 15 years, working
in the textile industry, when my sister Therese came to stay with me to
study Italian. We lived in an eccentric 150-year old house, spent long
afternoons cooking and adopted two stray dogs. While shopping one
afternoon, we saw a room fragrance in a tiny local shop similar to what
would become our signature diffuser. Its scent didn't impress us but the
ease of design did. We fell in love with the product and the fact that
it was so simple and effective and knew others would too.
Therese: We
returned to the family farm, where our grandfather and mother were born
and where I was planning to be married, in hopes of turning our little
family project into a viable business. Though neither of us had spent
more than a holiday vacation on the farm in many years, we both knew it
was the only place to develop Alora Ambiance. In those early days, we
recruited family and friends to help us with virtually every element of
the business and with their help assembled the first 8,000 diffusers by
hand.
More than anyone else, our dad was an essential part of the assembly
line and every other element of the company's development. His
Midwestern practicality kept us grounded while his unyielding support
kept us going. I've received voicemail messages from him saying, "I was
on your website and you don't have any stores in Phoenix. You girls need
to head out there and look for a store." His enthusiasm is limitless but
his advice has always been simple: "Just watch out for each other." And
we do.
Annie: These
days, Therese and I work from different sides of the country - she lives
in Minneapolis and I'm in Honolulu but we still run the company as a
partnership. Alora Ambiance benefits from our different lifestyles
allowing new and varied elements to influence the products. The lush,
naturally environment of Hawaii, unsurprisingly, found its way into our
fourth fragrance, isola - a blend of tropical tuberose, gardenia, and
Italian fig. Working from home, where my office looks out to a jungle
and birds fly in during the day, I can't help but include those stimuli.
Conversely, their headquarters in Minneapolis where Therese works is a
huge converted warehouse. That we could create a collection of
fragrances that seemed perfect in two environments as different as ours
really assured us that they're suited for any living space.
Therese: One
of our abiding commitments is our relationship with our customers. From
the beginning, road trips were an essential part of our business
development and we continue to value personal contact. We're extremely
selective about distribution because we want our products to be in
stores where salespeople understand and love them. We even ask each
other, "Would we want to go have coffee with these people?" Because
ultimately, those are the people who will put our products in the right
hands.
I think our Midwestern values affect the ambition of the company - to
create products that make people feel good but that are also practical.
Our customers should always feel they're getting their money's worth
from an Alora Ambiance purchase. Across the country, we've met so many
people who have told us that they open their front door and it
immediately smells like home. For us that's the greatest measure of
success.